Software Alternatives & Reviews

Facebook Messenger VS Aircall

Compare Facebook Messenger VS Aircall and see what are their differences

Facebook Messenger logo Facebook Messenger

Facebook Messenger is a faster way to message.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Facebook Messenger Landing page
    Landing page //
    2023-07-21
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Facebook Messenger videos

Facebook Messenger App Decluttered

More videos:

  • Review - The Messenger Review
  • Review - The Messenger | The Completionist
  • Review - Facebook Messenger Update 2019
  • Review - Facebook Messenger App Review
  • Review - The Messenger - Easy Allies Review
  • Tutorial - How to Use Facebook Messenger - Beginner's Tutorial
  • Tutorial - How To Use Facebook Messenger! (Complete Beginners Guide)

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Facebook Messenger and Aircall)
Communication
46 46%
54% 54
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Facebook Messenger and Aircall

Facebook Messenger Reviews

10 Best Telegram Alternatives in 2024
Messenger was developed by Meta which is a messaging app and one of the best Telegram alternatives. Messenger is not just only used to send messages but also it is used to send or receive photos, videos, stickers, and files. Messenger allows people to react to other users’ messages and also to interact with bots. People through messenger can use multiple accounts for...
The 7 best apps you can use as a WhatsApp alternative
Facebook Messenger is an incredibly popular messaging app thanks to its connection to Facebook, and it's available for free for both iPhone and Android (plus you can use it in a browser). It includes all the basics, such as voice, video, and text messaging, as well as stickers and GIFs, if you are interested in that sort of thing. If you're concerned about privacy and...
The Best Alternatives To Zoom For Remote Meetings
Both WhatsApp and Facebook Messenger support group voice/video calls, but since these are tailored more for basic calls over mobile or the web, you won’t find enterprise-level conferencing features here. If all you need to do is hold a quick check-in with a few colleagues, both apps will work well.
9 best FaceTime alternatives for Android phones
Perhaps the most readily available FaceTime alternative is a service that you're probably already signed up to use. If you're one of the millions of users signed up to Facebook, then you can turn to its free Facebook Messenger app to make one-on-one or group audio and video calls. You can also send your contacts voice messages as well as share other audio, video and photos...
10 Best Skype Alternatives For Making Free Calls Online
Facebook isn’t saying quits to its own Facebook Messenger and in some ways, this app is better than WhatsApp and a far better Alternative to Skype. For one thing, you only need to sign in using your Facebook account but you can use your phone number to sync contacts for easy integration.
Source: twitgoo.com

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Facebook Messenger seems to be a lot more popular than Aircall. While we know about 52 links to Facebook Messenger, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Facebook Messenger mentions (52)

  • Did messenger get rid of the ignore or restrict button?
    I can't see it anymore in messenger.com and it also disappeared in my ios app. I don't see ignore and I also don't see restrict. Source: 8 months ago
  • Facebook Messenger now limits WebP file attachments
    It's occuring on the web application (https://messenger.com/ and https://facebook.com/). - Source: Hacker News / 8 months ago
  • Firefox dont want to render certain website full screen
    Only messenger.com has this issue..How can I fix it? Source: 9 months ago
  • Is there an app/extension/Shortcut that automatically moves downloaded files to specific folders based on the website I downloaded them from?
    I want something to automatically move images I download from messenger.com into my "Facebook Messenger" folder, folders from drive.google.com into my "Google Drive" folder, etc. Currently, I just manually move all the files/folders from the "Downloads" folder to their respective folders in Pictures, Documents, etc. Source: about 1 year ago
  • Google Chrome freezes when entered new URL from fb messenger
    Has anyone got any problems where the whole app freezes when you have entered a new url from messenger.com?? Source: about 1 year ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Facebook Messenger and Aircall, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.