Software Alternatives & Reviews

Aircall VS Skype

Compare Aircall VS Skype and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Skype logo Skype

Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Skype Landing page
    Landing page //
    2023-10-07

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Skype videos

How to use Skype - Beginners Guide

More videos:

  • Review - How does Google Duo compare to Skype and Facetime?
  • Tutorial - How to Use Skype

Category Popularity

0-100% (relative to Aircall and Skype)
Communication
30 30%
70% 70
Enterprise Communication
100 100%
0% 0
Group Chat & Notifications
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Skype

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Skype Reviews

20 Telegram Alternatives to Chat With in 2024
You can use Skype for messaging, including things like emojis and reactions. But the real strength of Skype is its calling features. It can do video calling and screen sharing between devices, but it also has a landline calling feature (for a price), meaning you can do both chats and old-school phone calls.
The 7 best apps you can use as a WhatsApp alternative
Part of Microsoft's office productivity suite, Skype has always had something of a business focus, so it might not spring to mind for casual users. It's a full-featured communication app, though, and suitable for both work and recreation. As you'd expect, it can easily do voice, video, and text chats, as well as exchange files. Thanks to a variety of plug-ins, you can record...
8 Tools You Need For Working Remotely in 2022
We use Google Meet because it’s free. Zoom, on the other hand, requires a fee for sessions longer than 40 minutes. And Skype is already obsolete and constantly glitches.
Source: hackernoon.com
Top 5 Skype Alternatives that you can Switch in 2021
Skype has been existing in the market for many years with once in a blue moon adapted feature updates. Few businesses continued with Skype adjusting to it just because they are used to it neglecting the fact that there are few best and better Skype alternatives in the market.
18 Best Discord Alternatives 2020 | Expert Reviews
Skype is one of the most usable Discord alternatives available. It allows you to have one-on-one as well as group chats. You can use the audio call or video chat options available, along with an option to share your screen. Skype has a very basic user interface, so it hardly requires any time to get your hands around the software and get fluent with it. It allows users to...

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 10 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

Skype mentions (0)

We have not tracked any mentions of Skype yet. Tracking of Skype recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and Skype, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.