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ERPNext VS ManageEngine SupportCenter Plus

Compare ERPNext VS ManageEngine SupportCenter Plus and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ERPNext logo ERPNext

The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • ERPNext Landing page
    Landing page //
    2023-01-10
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

ERPNext

Website
erpnext.com
Pricing URL
Official ERPNext Pricing
$ Details
Platforms
-
Edit details

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

ERPNext features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

ERPNext videos

+ Add

ERPNext - Sk8fact

More videos:

  • Review - ERPnext Quarterly Review Process
  • Review - What is ERPNEXT?

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ERPNext and ManageEngine SupportCenter Plus)

ERPNext

ManageEngine SupportCenter Plus

ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
97 97%
CRM
3% 3
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ERPNext and ManageEngine SupportCenter Plus

ERPNext Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
Features include its open-source nature, offering businesses the freedom to modify the software according to their specific needs. ERPNext provides businesses with an affordable option to get started with ERP software without incurring any licensing costs. It offers accounting and finance management, inventory management, project management, and customer relationship...
Source: thecfoclub.com
Top 9 NetSuite Alternative Software for Professional Services
ERPNext is a similar solution to Odoo, but it offers a more affordable pricing model with unlimited users. It can be a good option for smaller and mid-sized businesses with unusual workflows. As with Odoo, implementation of ERPNext may require expertise and effort, so make sure you’re ready for it before choosing it as your solution.
Source: productive.io
Top 9 Odoo Alternatives
Suitable for individuals, startups, and small businesses, ERPNext provides a cost-effective alternative to Odoo with premium packages available should your business needs evolve and you wish to expand your business processes. It caters to various industries, such as education and healthcare, making it a versatile choice for businesses searching for an affordable ERP solution.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
ERPNext is an open-source cloud ERP software. It is for manufacturing, distribution, retail, trading, services, education, nonprofits, and healthcare. It offers a free trial of 14 days. Its cloud plan is $50 per user per month. You can get a quote for a self-hosted edition. More than 5000 companies use ERPNext.
Source: www.softwaretestinghelp.com
11 Best Open Source ERP Solution for Small & Medium Enterprises
ERPNext powered by Frappe Technologies is a is free, and open-source integrated ERP software. This system is based on the MariaDB database system. It uses JavaScript and Python-based server-side framework for its development.
Source: wperp.com

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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Social recommendations and mentions

Based on our record, ERPNext seems to be more popular. It has been mentiond 36 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ERPNext mentions (36)

View more

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing ERPNext and ManageEngine SupportCenter Plus, you can also consider the following products

Odoo - An all-integrated business app suite to unleash your growth potential.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Dolibarr - Dolibarr ERP CRM is an Open Source software package for small, medium or large companies, freelancers or foundations to manage business. It's a PHP project built by modules addition (invoice, proposal, contact, stock, order, hr, agenda. .

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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