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ePowerCenter VS Pega Customer Service

Compare ePowerCenter VS Pega Customer Service and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ePowerCenter logo ePowerCenter

Cloud-based CRM software for contact center agents

Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.
  • ePowerCenter Landing page
    Landing page //
    2023-09-21
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10

Category Popularity

0-100% (relative to ePowerCenter and Pega Customer Service)

ePowerCenter

Pega Customer Service

Help Desk
61 61%
Help Desk
39% 39
Business & Commerce
50 50%
Business & Commerce
50% 50
Customer Support
66 66%
Customer Support
34% 34
Communication
49 49%
Communication
51% 51

User comments

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What are some alternatives?

When comparing ePowerCenter and Pega Customer Service, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Service Creatio - The Omnichannel Customer Service and Support

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Zendesk Suite - The complete Zendesk suite in one package

Oracle Service Cloud - Web, Social & Contact Center

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