Software Alternatives, Accelerators & Startups

incident.io VS Suptask

Compare incident.io VS Suptask and see what are their differences

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Suptask logo Suptask

Ticketing helpdesk system for Slack
  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

  • Suptask Landing page
    Landing page //
    2023-05-17

Suptask turns your Slack workspace into the next-generation AI ticketing help desk system. Enabling you to manage a modern ticketing experience within your organization, finding the right answers, improving collaboration and optimizing your resolution times.

incident.io

$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile
Release Date
-

Suptask

$ Details
freemium $7.0 / Monthly (per Agent)
Platforms
Slack
Release Date
2022 February

incident.io videos

How incident.io works | incident.io demo

Suptask videos

What is Suptask?

Category Popularity

0-100% (relative to incident.io and Suptask)
Incident Management
100 100%
0% 0
Productivity
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using incident.io and Suptask. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: about 1 year ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: over 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: over 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
View more

Suptask mentions (0)

We have not tracked any mentions of Suptask yet. Tracking of Suptask recommendations started around May 2022.

What are some alternatives?

When comparing incident.io and Suptask, you can also consider the following products

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

PagerDuty - Cloud based monitoring service

Halp - Slack-first ticketing for internal helpdesk

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Halp for Microsoft Teams - An internal help desk built into Teams