Software Alternatives, Accelerators & Startups

EasyChannel VS osTicket

Compare EasyChannel VS osTicket and see what are their differences

EasyChannel logo EasyChannel

Simplify your multichannel eCommerce with EasyChannel.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • EasyChannel Dashboard
    Dashboard //
    2024-04-01
  • EasyChannel Multichannel Catalog
    Multichannel Catalog //
    2024-04-01
  • EasyChannel Inventory Management
    Inventory Management //
    2024-04-01
  • EasyChannel Orders Management
    Orders Management //
    2024-04-01

Looking for a simple yet powerful platform to manage your online selling across multiple channels?

Then EasyChannel is the perfect solution for all your multichannel selling needs! With an intuitive and user-friendly system that's perfect for sellers with all levels of technical expertise, EasyChannel offers simple integration for top selling platforms like eBay, Amazon, Walmart, Etsy, Shopify, WooCommerce, Facebook Commerce and more!

Our customizable automations make cross-listing a breeze, while our order management, fulfillment, and customer service tools streamline your workflows across all your selling channels.

Ready to take your business to new selling channels and new heights? Then say goodbye to the multichannel madness and hello to streamlined success with EasyChannel!

  • osTicket Landing page
    Landing page //
    2023-04-21

EasyChannel

$ Details
paid Free Trial $39.9 / Annually (Starter Plan - Unlimited channels)
Release Date
2023 February

osTicket

Pricing URL
-
$ Details
Release Date
-

EasyChannel features and specs

  • Multichannel Products Catalog: Cross-list your products on multiple channels.
  • Inventory Management : Sync inventory between channels.
  • Multichannel Listing Management: Use bulk actions to manage prices, inventory, product data and more.
  • Multichannel orders management: Manage your multichannel orders in one place.
  • eCommerce Helpdesk: Streamline your customer service across all your selling channels with EasyChannel Helpdesk.

osTicket features and specs

No features have been listed yet.

EasyChannel videos

No EasyChannel videos yet. You could help us improve this page by suggesting one.

+ Add video

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to EasyChannel and osTicket)
Help Desk
7 7%
93% 93
Customer Support
6 6%
94% 94
CRM
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing EasyChannel and osTicket.

What's the story behind your product?

EasyChannel's answer

EasyChannel was launched in 2023 with the goal of making multichannel ecommerce accessible to all online sellers, no matter their starting point or tech know-how. Building on years of experience in various ecommerce spheres and positions, the team here at EasyChannel knows what online sellers need to start, run, and grow their business in an online world. As a team, our focus is making online commerce accessible to everyone, based on our belief that both the internet and free commerce should be equally accessible to all.

What makes your product unique?

EasyChannel's answer

You can grow, scale, and expand your online business into virtually limitless new channels with EasyChannel's simplified approach to true multichannel commerce. Sell on multiple channels, and manage everything from one EasyChannel.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EasyChannel and osTicket

EasyChannel Reviews

We have no reviews of EasyChannel yet.
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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EasyChannel mentions (0)

We have not tracked any mentions of EasyChannel yet. Tracking of EasyChannel recommendations started around Jul 2021.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing EasyChannel and osTicket, you can also consider the following products

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Richpanel - Customer Data Platform for Retail

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Feedback Whiz - Feedback Whiz is a useful platform providing the best-in-class seller tools that allows you to automatically monitor all critical events on product listings on the Amazon platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!