Drive Explorer VS ProProfs Knowledge Base

Drive Explorer lets you pick folders/files from your Google Drive, Shared Drive or the files shared with you to export to the Google Sheet. Sheet columns contain metadata of the files like name of the file, containing folder, folder path on your Google drive, direct download link, download links of files in PDF, CSV, ZIP, DOCX, XLSX formats etc. Whole list of fields it can pull is given below.

Use cases: If you use Google Drive a lot at work, Drive Explorer can save you a lot of time and increase your productivity. People use Drive Explorer for variety of purposes. Some use it to manage their inventory. Some use it to share direct download links of files with their customers.

Features: ➤ Export direct download links of selected files/folders on your Google drive or for all your files. Export links for different file types like DOCX, XLSX, PDF, CSV, ZIP, ePub for applicable files. ➤ On open, auto refresh links with an option to disable. ➤ Pick and export only the fields that matter to you. ➤ Links to open files & folders on Google Drive. ➤ Can be used as Google Drive file manager. ➤ Supports Shared drives (Formerly Team drives). ➤ Provision to sort the files based on name, size, last viewed and last modified. ➤ Customise the look of fields and add custom alias to the fields. ➤ Add/Edit/Remove permission details of files directly from the sheet. ➤ Share multiple files at once with people. ➤ Export the nested folders and files.

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.