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Dovetail VS Planhat

Compare Dovetail VS Planhat and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Dovetail logo Dovetail

Mobile Cloud-Based Dental Software

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Dovetail Landing page
    Landing page //
    2023-09-27
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Dovetail videos

+ Add

Barrell Dovetail Whiskey Review! Breaking the seal episode #58

More videos:

  • Review - Barrell Dovetail Review
  • Review - Barrell Dovetail Review

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Dovetail and Planhat)

Dovetail

Planhat

User Experience
100 100%
User Experience
0% 0
Customer Success
0 0%
Customer Success
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

Share your experience with using Dovetail and Planhat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dovetail seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dovetail mentions (14)

  • How to store customer interviews
    Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 6 months ago
  • The Best Marketing Research Tools I've Found - A post going for the 2024 AI era
    2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 6 months ago
  • Interview coding software
    Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: about 1 year ago
  • I tried to describe how you can use a digital whiteboard (e.g., Miro, Mural, FigJam) to tag user interviews. The main advantage is that you can quickly categorize things visually in at least three different ways, which seems useful. Any comments, shared experience, or suggestions?
    Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago
  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: about 2 years ago
View more

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

What are some alternatives?

When comparing Dovetail and Planhat, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Totango - Totango is a Customer Success Software Platform

EnjoyHQ - A customer research platform for product teams

Gainsight - Customer Success for the New Enterprise

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