Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
No code required.
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Based on our record, Dovetail should be more popular than Delighted. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 5 months ago
2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 5 months ago
Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: 11 months ago
Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago
Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 2 years ago
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
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