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Dovetail Employee Engagement Suite VS Jira Service Desk

Compare Dovetail Employee Engagement Suite VS Jira Service Desk and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Dovetail Employee Engagement Suite logo Dovetail Employee Engagement Suite

Dovetail Employee Engagement Suite is a SaaS HR Help Desk solution that manages, tracks, and reports on employee interactions with HR, in addition to providing a self-service employee portal.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Dovetail Employee Engagement Suite Landing page
    Landing page //
    2022-07-14
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Dovetail Employee Engagement Suite videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Dovetail Employee Engagement Suite and Jira Service Desk)

Dovetail Employee Engagement Suite

Jira Service Desk

HR
100 100%
HR
0% 0
Help Desk
0 0%
Help Desk
100% 100
HR Tools
100 100%
HR Tools
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dovetail Employee Engagement Suite and Jira Service Desk

Dovetail Employee Engagement Suite Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Dovetail Employee Engagement Suite and Jira Service Desk, you can also consider the following products

PeopleDoc - Our HR Service Delivery platform eases the job of HR by bringing together HR case management, employee file management (document management has never been so easy!), process automation and advanced analytics.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow Case and Knowledge Management - ServiceNow Case and Knowledge Management standardizes documentation and fulfillment of employee requests, improving HR efficiency of addressing employee needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BMC HR Case Management - BMC Helix Business Workflows lets you define and automate workflows, and manage cases across every line of business with ease and efficiency.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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