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Dovetail Employee Engagement Suite VS Freshservice

Compare Dovetail Employee Engagement Suite VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Dovetail Employee Engagement Suite logo Dovetail Employee Engagement Suite

Dovetail Employee Engagement Suite is a SaaS HR Help Desk solution that manages, tracks, and reports on employee interactions with HR, in addition to providing a self-service employee portal.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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  • Dovetail Employee Engagement Suite Landing page
    Landing page //
    2022-07-14
  • Freshservice Homepage
    Homepage //
    2024-05-06

Dovetail Employee Engagement Suite videos

No Dovetail Employee Engagement Suite videos yet. You could help us improve this page by suggesting one.

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Dovetail Employee Engagement Suite and Freshservice)

Dovetail Employee Engagement Suite

Freshservice

HR
100 100%
HR
0% 0
Project Management
0 0%
Project Management
100% 100
HR Tools
100 100%
HR Tools
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dovetail Employee Engagement Suite and Freshservice

Dovetail Employee Engagement Suite Reviews

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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dovetail Employee Engagement Suite mentions (0)

We have not tracked any mentions of Dovetail Employee Engagement Suite yet. Tracking of Dovetail Employee Engagement Suite recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Dovetail Employee Engagement Suite and Freshservice, you can also consider the following products

PeopleDoc - Our HR Service Delivery platform eases the job of HR by bringing together HR case management, employee file management (document management has never been so easy!), process automation and advanced analytics.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ServiceNow Case and Knowledge Management - ServiceNow Case and Knowledge Management standardizes documentation and fulfillment of employee requests, improving HR efficiency of addressing employee needs.

Basecamp - A simple and elegant project management system.

BMC HR Case Management - BMC Helix Business Workflows lets you define and automate workflows, and manage cases across every line of business with ease and efficiency.

Redmine - Flexible project management web application

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