Software Alternatives & Reviews

Document360 VS Zim Wiki

Compare Document360 VS Zim Wiki and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Zim Wiki logo Zim Wiki

Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Zim Wiki Landing page
    Landing page //
    2022-11-03

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Zim Wiki

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Zim Wiki features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Zim Wiki videos

Zim Wiki FavoriteFeatures from ProductiveLinux

More videos:

  • Review - Toma nota de todo con Zim Wiki

Category Popularity

0-100% (relative to Document360 and Zim Wiki)
Knowledge Management
100 100%
0% 0
Note Taking
0 0%
100% 100
Document Management
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using Document360 and Zim Wiki. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Zim Wiki

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Zim Wiki Reviews

8 Free Note Taking Software For Windows – Evernote Alternatives
Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various...
Ask HN: Favorite note-taking software?
One problem is that some notes tend to become spread out and somewhat chaotic, especially when having to multitask under time pressure. Many notes taken have little if any value after some weeks or months so I don't pay much attention to strict discipline there. Zim is essentially a somewhat messy lab journal intended for myself.

Social recommendations and mentions

Based on our record, Zim Wiki should be more popular than Document360. It has been mentiond 115 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 12 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
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Zim Wiki mentions (115)

  • Show HN: A Python-based static site generator using Jinja templates
    I'll slightly modify your argument; because Pure HTML does suck: Why don't people make static sites with a simple "Markdown-or-Similar to HTML" converter, CSS, and vanilla JS...etc? (This is what I do, btw -- http://zim-wiki.org + a template). - Source: Hacker News / about 1 month ago
  • Show HN: A directory of open source alternatives to proprietary software
    You should add Zim [1] to the "Personal Knowledge Management" section :) [1] https://zim-wiki.org. - Source: Hacker News / about 2 months ago
  • Sent – simple plaintext presentation tool
    Https://meyerweb.com/eric/tools/s5/ And I just tweaked the CSS and added a bit of logic to included the possibility of one image per slide; as well as editing slides not with raw HTML but with https://zim-wiki.org (because that's what I'm really used to, I'm sure any Markdown thing would work just as well). - Source: Hacker News / 2 months ago
  • The rise and fall of the standard user interface
    Absolutely; recently I realize I wish I'd never learned vim. I use too many other programs that are at least CUA-ish ( http://zim-wiki.org is the most important app I use ) and now I kind of want out. I haven't yet tried Modeless Vim, but that looks like my next experiment. https://github.com/SebastianMuskalla/ModelessVim. - Source: Hacker News / 3 months ago
  • Writing HTML in HTML
    It is so hard not to feel REALLY SMUG reading stuff like this, as someone who has run my own website as the working primary source for my college instruction for the past 15 years or so using https://zim-wiki.org. (before Markdown was much of a thing!) It's borderline bizarre to have watched this method of doing things kind of die out, and then also come back in the form of "static site generators" --... - Source: Hacker News / 4 months ago
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What are some alternatives?

When comparing Document360 and Zim Wiki, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.