Document360 VS Status.io

Document360 Reviews

1. Pradeepa Somasundaram    

   Product manager at Kovai.co | about 3 years ago
   Really useful for Knowledge capturing and sharing

   We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

   🏁 Competitors: ProProfs Knowledge Base

   👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
2. Sunil    

   Head Of Media at Nestle | almost 4 years ago
   Document360 helped us to streamline protocols and internal collaboration

   I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Status.io Reviews

Document360 mentions (17)

• Product Documentation Tools and Techniques

  If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 11 months ago

• 7 Best Alternatives To MadCap Flare

  Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago

• Tech documentation/ technical writing

  Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago

• What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?

  Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago

• Wiki or Knowledge Base

  Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago

Status.io mentions (18)

• Mass Notify Clients of possible/on going outages that may or may not affect them?

  I strongly recommend a status page for your msp … there are many to choose from … we use https://status.io. Source: 11 months ago

• ConnectWise SSO down?

  Yup and the things they don't "invent", like the status page from status.io, it's poorly implemented. It took so long to get this basic page up with a complete garbage process. Source: about 1 year ago

• Current API plan does not include access to this endpoint

  Also weird given that Twitter is using 3rd-party service which apparently doesn’t even automatically log and post know downtime issues; service being: https://status.io/ (Assuming this is more of a the site’s not down unless the CTO says it is services.). - Source: Hacker News / about 1 year ago

• Connectwise 404 errors

  Only if status.io had some type of automation that could tie into another product like ConnectWise Automate.... Source: about 1 year ago

• Alternative communications channel

  Put it on our private https://status.io/ page. Source: over 1 year ago