Software Alternatives & Reviews

Document360 VS Kbee

Compare Document360 VS Kbee and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Kbee logo Kbee

Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Kbee Landing page
    Landing page //
    2020-12-21

Create a wiki instantly with no coding or learning curve necessary! Kbee turns your existing Google Drive folders and files into a professional wiki in a few clicks

Kbee helps your team find answers quickly with full-text search across all of your wiki content. Find what you're looking for effortlessly and get more done!

Kbee keeps things secure letting you decide who can access your wiki with individual & group-level permissions.

Kbee lets you edit and collaborate on wiki articles without ever leaving Google Drive. Wikis can be used for internal documentation, onboarding new employees, and everything in-between!

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Kbee

Website
kbee.app
$ Details
paid Free Trial $19.0 / Monthly (Pro)
Platforms
Web Google Chrome
Release Date
2020 December

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Kbee features and specs

  • Advanced Search: Powered by Algolia
  • White Labeling: Customizes account to with homepage branding, custom URLs, and more.
  • Password & Access Management: Manage access to your wiki
  • API: Embed your wiki wherever you want

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Kbee videos

[ENG SUB] IVY X KBEE 2020 ASEAN PRODUCT REVIEW PART.1

Category Popularity

0-100% (relative to Document360 and Kbee)
Knowledge Management
89 89%
11% 11
Help Desk
0 0%
100% 100
Document Management
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Kbee

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Kbee Reviews

We have no reviews of Kbee yet.
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Social recommendations and mentions

Based on our record, Document360 should be more popular than Kbee. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 12 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
View more

Kbee mentions (5)

What are some alternatives?

When comparing Document360 and Kbee, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles