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Dimelo By RingCentral VS Genesys

Compare Dimelo By RingCentral VS Genesys and see what are their differences

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Dimelo By RingCentral logo Dimelo By RingCentral

Dimelo, Unified management platform for your digital conversations

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Dimelo By RingCentral Landing page
    Landing page //
    2023-08-04
  • Genesys Landing page
    Landing page //
    2023-09-13

Dimelo By RingCentral videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Dimelo By RingCentral and Genesys)

Dimelo By RingCentral

Genesys

Communication
15 15%
Communication
85% 85
Help Desk
100 100%
Help Desk
0% 0
Enterprise Communication
17 17%
Enterprise Communication
83% 83
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dimelo By RingCentral and Genesys

Dimelo By RingCentral Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Dimelo By RingCentral and Genesys, you can also consider the following products

Seeable - Seeable is a Customer Success Platform for Coworking.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

inContact - inContact provides on-demand software that enables call centers to engage and support their customers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Gainsight - Customer Success for the New Enterprise

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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