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DialSource VS NICE inContact

Compare DialSource VS NICE inContact and see what are their differences

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DialSource logo DialSource

DialSource provides cloud based telephony and task automation for Salesforce and Microsoft Dynamics CRM

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • DialSource Landing page
    Landing page //
    2023-09-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

DialSource videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to DialSource and NICE inContact)

DialSource

NICE inContact

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DialSource and NICE inContact

DialSource Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing DialSource and NICE inContact, you can also consider the following products

Clari - Clari is a predictive analytics platform for sales people.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aviso - Aviso provides predictive analytics software to help sales organizations optimize their performance and exceed revenue goals using machine learning algorithms and portfolio management techniques.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

InsightSquared - #1 for Salesforce.com Pipeline forecasting, profitability analysis, activity tracking: all the small business intelligence you need. Works using CRM data and automatic syncing.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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