VoIP (Voice over Internet Protocol) is a technology that transforms your voice into a digital signal, enabling you to make calls from a computer, a VoIP phone, or a similar data-driven device. In simple terms, it's a telephone service through the internet. IP telephony, internet telephony, broadband telephony, and broadband phone service are some of the common terms that are used to define it.

Packet-switched VoIP encapsulates voice signals in packets, just like an electronic envelope would encapsulate a letter. VoIP packets can be delivered over Local Area Network LAN). The fact that VoIP is based on packets means that much more information may be sent across the network to facilitate and enhance your communication requirements.

Business VoIP solutions have further grown into unified communications systems through channels like phone calls, faxes, voice mail, email, and web conferencing. Shifting to VoIP may very well save you cost on multiple communication services.