Software Alternatives, Accelerators & Startups

Dialics VS Genesys Engage

Compare Dialics VS Genesys Engage and see what are their differences

Dialics logo Dialics

Call tracking software for call centers, media buying agencies, and enterprises of all sizes.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Dialics Landing page
    Landing page //
    2022-05-10

The platform allows for international call tracking with detailed analytical data regarding each inbound call. Bring your marketing strategy to perfection with the possibility of instant optimization.

Dialics call tracking offers its users different types of virtual phone numbers in 50 countries around the world. Transparent analytics reveals the location of the callers, the ads that generate calls, the keywords requested in the search, and other important information. The insights from the analytics can be used to optimize the campaigns in real time. Additional functionality includes call recording, interactive voice response, call routing, and adding agents to the account. With those features at hand, it is possible to grow from a sole affiliate to a powerful marketing agency. A dedicated team of developers is always ready to assist with any difficulties that may arise.

  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Dialics features and specs

  • Call Tracking: Yes
  • International Call Tracking (Global) : Yes
  • Call Recording: Yes
  • Spam Blocking: Yes
  • Dynamic Number Insertion: Yes
  • Manage Agents: Yes
  • Call Routing: Yes
  • Call Forwarding: Yes
  • Smart Call Routing: Yes
  • Interactive Voice Response: Yes
  • Call Analytics: Yes
  • Pay Per Call: Yes

Genesys Engage features and specs

No features have been listed yet.

Dialics videos

Dialics Call Tracking

Genesys Engage videos

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Dialics and Genesys Engage)
Call Tracking And Analytics
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialics and Genesys Engage

Dialics Reviews

  1. Excellent for international calls

    We wanted to expand the chain and attract customers from abroad. Dialics assisted us with this process. The service is efficient, and the cost is really fair. International numbers are effective. We really recommend Dialics.

    ๐Ÿ Competitors: Ringba, CallRail Support, Aircall
  2. Good results in no time

    We used to have several advertising campaigns in our region, both online and offline. The metrics did not show properly which of them were the most effective. So, we used to waste a lot of money. With Dialics, we received the first clear analytics on the first day and immediately turned off a couple of banners that were useless. We have fewer ads today, but we know precisely how much we spend and how much each lead costs.

    ๐Ÿ Competitors: Ringba
    ๐Ÿ‘ Pros:    Very clear and helpful analytics.
    ๐Ÿ‘Ž Cons:    We havenโ€™t noticed any so far
  3. Simple and effective

    We use Dialics to consult people who are likely to become our future clients. With Dialics, we can pair calls, and IVR does not let us leave any calls behind. Dialics has a very clear and intuitive interface. The routine of our call center has become faster with this software.

    ๐Ÿ Competitors: Invoca
    ๐Ÿ‘ Pros:    Intuitive interface, reasonable price for the numbers.
    ๐Ÿ‘Ž Cons:    We lack a voice mail option.

Genesys Engage Reviews

We have no reviews of Genesys Engage yet.
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Social recommendations and mentions

Based on our record, Dialics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialics mentions (1)

  • Dialics - Call Tracking Platform
    Dialics is an inbound call tracking software for professional pay per call marketers, call centers, media buyers. It helps you measure your campaigns performance and make better marketing decisions. You can personalize the caller experience to increase conversion rates, enhance the customer experience, and ensure that call center agents are focusing on revenue-driving calls. Outperform your competitors marketing... - Source: dev.to / over 2 years ago

Genesys Engage mentions (0)

We have not tracked any mentions of Genesys Engage yet. Tracking of Genesys Engage recommendations started around Mar 2021.

What are some alternatives?

When comparing Dialics and Genesys Engage, you can also consider the following products

Callbox - #1 trusted B2B lead generation services company since 2004. Skip the legwork of generating qualified leads, sales appointments or attendees, and go straight to closing deals. Callbox uncovers the best sales opportunities so you donโ€™t have to.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Invoca - Call tracking & analytics software

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution thatโ€™s easy to use, flexible and customizable to your business needs.