Software Alternatives, Accelerators & Startups

Dialics VS CloudTalk

Compare Dialics VS CloudTalk and see what are their differences

Dialics logo Dialics

Call tracking software for call centers, media buying agencies, and enterprises of all sizes.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Dialics Landing page
    Landing page //
    2022-05-10

The platform allows for international call tracking with detailed analytical data regarding each inbound call. Bring your marketing strategy to perfection with the possibility of instant optimization.

Dialics call tracking offers its users different types of virtual phone numbers in 50 countries around the world. Transparent analytics reveals the location of the callers, the ads that generate calls, the keywords requested in the search, and other important information. The insights from the analytics can be used to optimize the campaigns in real time. Additional functionality includes call recording, interactive voice response, call routing, and adding agents to the account. With those features at hand, it is possible to grow from a sole affiliate to a powerful marketing agency. A dedicated team of developers is always ready to assist with any difficulties that may arise.

  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Dialics

$ Details
paid Free Trial $99.0 / Monthly (billed monthly + usage)
Platforms
Web
Release Date
-

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Windows Mac OSX Browser iOS Android Linux
Release Date
2018 March

Dialics features and specs

  • Call Tracking: Yes
  • International Call Tracking (Global) : Yes
  • Call Recording: Yes
  • Spam Blocking: Yes
  • Dynamic Number Insertion: Yes
  • Manage Agents: Yes
  • Call Routing: Yes
  • Call Forwarding: Yes
  • Smart Call Routing: Yes
  • Interactive Voice Response: Yes
  • Call Analytics: Yes
  • Pay Per Call: Yes

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Dialics videos

Dialics Call Tracking

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Dialics and CloudTalk)
Call Tracking And Analytics
Communication
0 0%
100% 100
CRM
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialics and CloudTalk

Dialics Reviews

  1. Excellent for international calls

    We wanted to expand the chain and attract customers from abroad. Dialics assisted us with this process. The service is efficient, and the cost is really fair. International numbers are effective. We really recommend Dialics.

    🏁 Competitors: Ringba, CallRail Support, Aircall
  2. Good results in no time

    We used to have several advertising campaigns in our region, both online and offline. The metrics did not show properly which of them were the most effective. So, we used to waste a lot of money. With Dialics, we received the first clear analytics on the first day and immediately turned off a couple of banners that were useless. We have fewer ads today, but we know precisely how much we spend and how much each lead costs.

    🏁 Competitors: Ringba
    👍 Pros:    Very clear and helpful analytics.
    👎 Cons:    We haven’t noticed any so far
  3. Simple and effective

    We use Dialics to consult people who are likely to become our future clients. With Dialics, we can pair calls, and IVR does not let us leave any calls behind. Dialics has a very clear and intuitive interface. The routine of our call center has become faster with this software.

    🏁 Competitors: Invoca
    👍 Pros:    Intuitive interface, reasonable price for the numbers.
    👎 Cons:    We lack a voice mail option.

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Dialics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialics mentions (1)

  • Dialics - Call Tracking Platform
    Dialics is an inbound call tracking software for professional pay per call marketers, call centers, media buyers. It helps you measure your campaigns performance and make better marketing decisions. You can personalize the caller experience to increase conversion rates, enhance the customer experience, and ensure that call center agents are focusing on revenue-driving calls. Outperform your competitors marketing... - Source: dev.to / over 2 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Dialics and CloudTalk, you can also consider the following products

Callbox - #1 trusted B2B lead generation services company since 2004. Skip the legwork of generating qualified leads, sales appointments or attendees, and go straight to closing deals. Callbox uncovers the best sales opportunities so you don’t have to.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Invoca - Call tracking & analytics software

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies