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Dialics VS Aircall

Compare Dialics VS Aircall and see what are their differences

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Dialics logo Dialics

Call tracking software for call centers, media buying agencies, and enterprises of all sizes.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Dialics Landing page
    Landing page //
    2022-05-10

The platform allows for international call tracking with detailed analytical data regarding each inbound call. Bring your marketing strategy to perfection with the possibility of instant optimization.

Dialics call tracking offers its users different types of virtual phone numbers in 50 countries around the world. Transparent analytics reveals the location of the callers, the ads that generate calls, the keywords requested in the search, and other important information. The insights from the analytics can be used to optimize the campaigns in real time. Additional functionality includes call recording, interactive voice response, call routing, and adding agents to the account. With those features at hand, it is possible to grow from a sole affiliate to a powerful marketing agency. A dedicated team of developers is always ready to assist with any difficulties that may arise.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Dialics features and specs

  • Call Tracking: Yes
  • International Call Tracking (Global) : Yes
  • Call Recording: Yes
  • Spam Blocking: Yes
  • Dynamic Number Insertion: Yes
  • Manage Agents: Yes
  • Call Routing: Yes
  • Call Forwarding: Yes
  • Smart Call Routing: Yes
  • Interactive Voice Response: Yes
  • Call Analytics: Yes
  • Pay Per Call: Yes

Aircall features and specs

No features have been listed yet.

Dialics videos

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Dialics Call Tracking

Aircall videos

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Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Dialics and Aircall)

Dialics

Aircall

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Dialics and Aircall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialics and Aircall

Dialics Reviews

  1. Excellent for international calls

    We wanted to expand the chain and attract customers from abroad. Dialics assisted us with this process. The service is efficient, and the cost is really fair. International numbers are effective. We really recommend Dialics.

    🏁 Competitors: Ringba, CallRail Support, Aircall
  2. Good results in no time

    We used to have several advertising campaigns in our region, both online and offline. The metrics did not show properly which of them were the most effective. So, we used to waste a lot of money. With Dialics, we received the first clear analytics on the first day and immediately turned off a couple of banners that were useless. We have fewer ads today, but we know precisely how much we spend and how much each lead costs.

    🏁 Competitors: Ringba
    👍 Pros:    Very clear and helpful analytics.
    👎 Cons:    We haven’t noticed any so far
  3. Simple and effective

    We use Dialics to consult people who are likely to become our future clients. With Dialics, we can pair calls, and IVR does not let us leave any calls behind. Dialics has a very clear and intuitive interface. The routine of our call center has become faster with this software.

    🏁 Competitors: Invoca
    👍 Pros:    Intuitive interface, reasonable price for the numbers.
    👎 Cons:    We lack a voice mail option.

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall should be more popular than Dialics. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialics mentions (1)

  • Dialics - Call Tracking Platform
    Dialics is an inbound call tracking software for professional pay per call marketers, call centers, media buyers. It helps you measure your campaigns performance and make better marketing decisions. You can personalize the caller experience to increase conversion rates, enhance the customer experience, and ensure that call center agents are focusing on revenue-driving calls. Outperform your competitors marketing... - Source: dev.to / over 2 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Dialics and Aircall, you can also consider the following products

Callbox - #1 trusted B2B lead generation services company since 2004. Skip the legwork of generating qualified leads, sales appointments or attendees, and go straight to closing deals. Callbox uncovers the best sales opportunities so you don’t have to.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Invoca - Call tracking & analytics software

CloudTalk - Work locally, grow globally

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