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Device42 VS Freshservice

Compare Device42 VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Device42 logo Device42

Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Device42 Landing page
    Landing page //
    2023-03-14
  • Freshservice Landing page
    Landing page //
    2023-06-09

Device42 videos

+ Add

Device42 Demo

More videos:

  • Review - IP Address Management (IPAM) with Device42

Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Device42 and Freshservice)

Device42

Freshservice

Monitoring Tools
38 38%
Monitoring Tools
62% 62
Project Management
0 0%
Project Management
100% 100
DCIM Software
100 100%
DCIM Software
0% 0
Log Management
100 100%
Log Management
0% 0

User comments

Share your experience with using Device42 and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Device42 and Freshservice

Device42 Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Device42 is a cloud-based ITAM software that provides a complete view of IT infrastructure, including hardware and software assets, network components, and applications. It offers automated discovery and inventory, real-time asset tracking, and configuration management capabilities. In addition, Device42’s customizable dashboards and reports provide insights into asset...
Source: infraon.io
Top 11 IPAM Software
Device42 is a powerful IP Address management solution that integrates server room asset management.
Source: cllax.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Device42. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Device42 mentions (1)

  • My first gig as a sys admin has made me bitter already
    This, essentially, is how you will find every single environment, in my experience. The first thing I would do is use something like device42.com to discover my environment. They have a free trial, and the license cost for 1-100 servers is only $1500. That (or any similar tool) will give you a baseline of what you're working with in a centralized database. Using that, you can get a much better idea of what's going... Source: 10 months ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Device42 and Freshservice, you can also consider the following products

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Cisco ACI - Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.

Redmine - Flexible project management web application

ManageEngine OpManager - Monitors routers, switches, firewalls, load-balancers, wireless LAN controllers, servers, VMs, printers, storage devices, and everything that has an IP and is connected to the network.

Basecamp - A simple and elegant project management system.

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