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DeskXpand VS SocialMate App

Compare DeskXpand VS SocialMate App and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

SocialMate App logo SocialMate App

SocialMate is #1 Free Comment Growth Tool with many other features for Facebook and Instagram Automation - Chatbot, E-commerce and More.
  • DeskXpand Landing page
    Landing page //
    2023-09-30
  • SocialMate App Landing page
    Landing page //
    2022-03-27

Facebook & Instagram Automation Platform Automate & Combine Facebook Messenger, Instagram Direct, Email and SMS Marketing to Grow Your Business

DeskXpand

Website
deskxpand.com
Pricing URL
Official DeskXpand Pricing
$ Details
$7.0 / Monthly (agent / month)
Platforms
Web
Release Date
2021 May
Edit details

SocialMate App

Website
creator.socialmate.app
Pricing URL
Official SocialMate App Pricing
$ Details
freemium $29.0 / Monthly (5 Pages "Unlimited Subscribers & Growth Tools")
Platforms
Web Browser Google Chrome Safari Firefox
Release Date
2022 January
Edit details

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

SocialMate App features and specs

  • Comment Moderation: Facebook & Instagram full comment automation
  • Live Chat: Human Agent is available for Facebook and Instagram
  • Automated workflow: Powerful flow builder
  • Ecommerce: Full E-commerce system is included
  • Chatbot: Facebook & Instagram Chatbot system

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

SocialMate App videos

No SocialMate App videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to DeskXpand and SocialMate App)

DeskXpand

SocialMate App

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
Help Desk
100 100%
Help Desk
0% 0
Chatbot Platforms & Tools
0 0%
Chatbot Platforms & Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskXpand and SocialMate App

DeskXpand Reviews

We have no reviews of DeskXpand yet.
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SocialMate App Reviews

  1. Great Facebook Chatbot

    Great features with a Lifetime deal.

    🏁 Competitors: ManyChat, Chatfuel
    👍 Pros:    Ecommerce|Onetime cost|Cost effective|Great customer support

What are some alternatives?

When comparing DeskXpand and SocialMate App, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Facebook Auto Reply - Create Facebook autoresponder campaigns for your pages and groups.

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