Software Alternatives & Reviews

DeskXpand VS Crowdstack Pro

Compare DeskXpand VS Crowdstack Pro and see what are their differences

DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

Crowdstack Pro logo Crowdstack Pro

Engage, retain, and grow your community
  • DeskXpand Landing page
    Landing page //
    2023-09-30
  • Crowdstack Pro Landing page
    Landing page //
    2022-07-20

Crowdstack is a hosted community and membership platform designed to help engage, retain and grow your audience. Crowdstack site owners have complete control of their data. Crowdstack includes content feeds (blogs, forums, resources), moderation tools, member management/directory, automation rules, gamification, and permissions by role. Everything needed to run an online community easily.

Other unique and key features include:

Subgroups. Communities within a community that can have it's own identity. You can make these private, hidden or open to everyone.

Direct or Private Messages (DMs). Available for private conversations with one or more people in your group.

Premium Memberships. Use our turnkey premium membership system to earn revenue. Site owners set prices and the system processes all the payments for them.

Power Tools. From workflow automation rules to gamification to spam detection integrations, Crowdstack has an industry-leading back-end for community management.

Crowdstack is for businesses, associations, non-profits, creators and many other types of groups. Go private or open to all!

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

Crowdstack Pro features and specs

No features have been listed yet.

DeskXpand videos

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

Crowdstack Pro videos

No Crowdstack Pro videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to DeskXpand and Crowdstack Pro)
Customer Support
100 100%
0% 0
Community Platform
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
38 38%
62% 62

User comments

Share your experience with using DeskXpand and Crowdstack Pro. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Crowdstack Pro seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeskXpand mentions (0)

We have not tracked any mentions of DeskXpand yet. Tracking of DeskXpand recommendations started around Mar 2022.

Crowdstack Pro mentions (2)

  • Looking for advice for creating community around the product I'm working on
    If you have your own website and want to build a community - look for a community based platform that you can link to your website easily (like crowdstack.com which has a free version) that allows asynchronous communication. Everyone can post information at any length and so you can get feedback or simply engage more with your community. These types of communities platforms are good at increasing your SEO. These... Source: over 2 years ago
  • How do i market my first book?
    Create a community around your specific diet (again content helps with SEO). This might help bring other ideas out for a future book. (check out crowdstack.com for a free community). Link your community to your website. Source: over 2 years ago

What are some alternatives?

When comparing DeskXpand and Crowdstack Pro, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Contentpace - One app to plan, research, brief, optimize & publish better content with AI and workflow automation.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Facebook Groups - This app gives you a dedicated space for you and your groups

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

MemberPrism - open source alternative to memberstack / memberspace , but with both front and backend member-only content protection - easychen/MemberPrism2