Software Alternatives, Accelerators & Startups

Deskun VS UseResponse

Compare Deskun VS UseResponse and see what are their differences

Deskun logo Deskun

Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Deskun Landing page
    Landing page //
    2021-10-06
  • UseResponse Landing page
    Landing page //
    2023-10-10

Deskun videos

Deskun is a multichannel customer support system inside Gmail.

More videos:

  • Review - Deskun – мультиканальная система поддержки клиентов внутри Gmail.

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Deskun and UseResponse)
Help Desk
20 20%
80% 80
Customer Feedback
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Customer Support
11 11%
89% 89

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Deskun and UseResponse

Deskun Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Deskun and UseResponse, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vision Helpdesk - Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.