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Deskun VS Simplify360

Compare Deskun VS Simplify360 and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Deskun logo Deskun

Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Deskun Landing page
    Landing page //
    2021-10-06
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Deskun videos

+ Add

Deskun is a multichannel customer support system inside Gmail.

More videos:

  • Review - Deskun – мультиканальная система поддержки клиентов внутри Gmail.

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Deskun and Simplify360)

Deskun

Simplify360

Help Desk
100 100%
Help Desk
0% 0
Tool
0 0%
Tool
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
37 37%
Customer Support
63% 63

User comments

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What are some alternatives?

When comparing Deskun and Simplify360, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

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