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Simplify360 VS AzureDesk

Compare Simplify360 VS AzureDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • AzureDesk Landing page
    Landing page //
    2018-09-30

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

AzureDesk videos

+ Add

AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to Simplify360 and AzureDesk)

Simplify360

AzureDesk

Tool
100 100%
Tool
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Support
43 43%
Customer Support
57% 57
Customer Service
48 48%
Customer Service
52% 52

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Simplify360 and AzureDesk

Simplify360 Reviews

We have no reviews of Simplify360 yet.
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AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

What are some alternatives?

When comparing Simplify360 and AzureDesk, you can also consider the following products

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Issuetrak - Issue tracking software for help desk and customer service

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Zendesk Answer Bot - Chatbots

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

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