Software Alternatives, Accelerators & Startups

Simplify360 VS Kapdesk

Compare Simplify360 VS Kapdesk and see what are their differences

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Kapdesk logo Kapdesk

Kapdesk offers support teams with a helpdesk software to streamline support tasks.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Kapdesk Landing page
    Landing page //
    2023-09-23

Simplify360 videos

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Kapdesk videos

Customer Service Simplified: Service CRM - Kapdesk

Category Popularity

0-100% (relative to Simplify360 and Kapdesk)
Tool
100 100%
0% 0
Help Desk
0 0%
100% 100
Customer Support
57 57%
43% 43
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Simplify360 and Kapdesk. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Simplify360 and Kapdesk, you can also consider the following products

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Issuetrak - Issue tracking software for help desk and customer service

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Vision Helpdesk - Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software