Software Alternatives & Reviews

Delighted VS MAXQDA

Compare Delighted VS MAXQDA and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

MAXQDA logo MAXQDA

a professional software for qualitative and mixed methods data analysis
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • MAXQDA Landing page
    Landing page //
    2023-09-13

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

MAXQDA

Website
maxqda.com
Pricing URL
-
$ Details
-
Release Date
-

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

MAXQDA features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

MAXQDA videos

Literature Reviews with MAXQDA

More videos:

  • Review - Literature Reviews (Literaturrecherche) mit MAXQDA 2018
  • Review - Qualitative Data Analysis with MAXQDA (Intro Webinar)

Category Popularity

0-100% (relative to Delighted and MAXQDA)
Customer Feedback
100 100%
0% 0
Market Research
0 0%
100% 100
Surveys
100 100%
0% 0
Text Analytics
0 0%
100% 100

User comments

Share your experience with using Delighted and MAXQDA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and MAXQDA

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

MAXQDA Reviews

  1. A data analysis tool for business, government, and academic research projects

    The use of QDA software in social science research is so common that many people tend to see QDA software as a tool primarily for social science research. However, applications like MAXQDA are invaluable productivity tools for research analysts in industry or government as well.

    Remarkably scalable, MAXQDA employs a database architecture that can handle research projects ranging in size from several dozen pages to tens of thousands of pages. Many projects today involve identifying connections found among information stored in PDF, Powerpoint presentations, Word documents, photos, videos, and audio recordings. MAXQDA allows users to code relevant sections of each document, identify interrelationships among documents, build relationships among diverse sets of documents and identify thematic trends.

    MAXQDA features a simple 4 pane interface that makes it easy to use. The Document System- is where you place documents (text, images, video, or sound files) you want to analyse. The Document Browser is where you view the content of the document. The Coding System shows the various codes that you create and assign to documents. The Retrieved Segments Pane shows search results.

    🏁 Competitors: ATLAS.ti, NVivo, QDA Miner, HyperResearch, Quirkos

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

MAXQDA mentions (0)

We have not tracked any mentions of MAXQDA yet. Tracking of MAXQDA recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and MAXQDA, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

NVivo - Buy NVivo now for flexible solutions to meet your specific research and data analysis needs. 

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

ATLAS.ti - ATLAS.ti is a powerful workbench for the qualitative analysis of large bodies of textual, graphical, audio and video data. It offers a variety of sophisticated tools for accomplishing the tasks associated with any systematic approach to "soft" data.

Survicate - Collect feedback on your website and find out more about your visitors.

QualCoder - A very complete Free and Open Source Software (FOSS) Computer-Assisted Qualitative Data Analysis Software (CAQDAS) written in Python. It works with text, images, and multimedia such as audios and videos.