Software Alternatives & Reviews

Delighted VS QualCoder

Compare Delighted VS QualCoder and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

QualCoder logo QualCoder

A very complete Free and Open Source Software (FOSS) Computer-Assisted Qualitative Data Analysis Software (CAQDAS) written in Python. It works with text, images, and multimedia such as audios and videos.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • QualCoder Landing page
    Landing page //
    2023-08-27

QualCoder is free, open source software for qualitative data analysis. You can code text, images, audio and video, write journal notes and memos. Categorise codes in a tree-like hierarchical categorisation scheme. Coding for audio and video requires the VLC media player. VLC must be installed for QualCoder to work. Coder comparison reports can be generated for text coding. A graph displaying codes and categories can be generated to visualise the coding hierarchy. Most reports can be exported at html, open document text (ODT) or as plain text files.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

QualCoder features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

QualCoder videos

QualCoder 1.9 desde el escritorio

More videos:

Category Popularity

0-100% (relative to Delighted and QualCoder)
Customer Feedback
100 100%
0% 0
Text Analytics
0 0%
100% 100
Surveys
100 100%
0% 0
Market Research
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and QualCoder

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

QualCoder Reviews

  1. The best open source alternative to paid CAQDAS

    QualCoder is one of the best CAQDAS I have used not just because it is free and open source but also because of the functionalities and constant improvements.

    🏁 Competitors: ATLAS.ti, NVivo
    👍 Pros:    Developer is responsive to feedback/requests and makes improvements|Easy to use|Advanced features
  2. Really good alternative to paid CAQDAS

    I really like using QualCoder 3.0 for its ease of use and intuitive interface.

    👍 Pros:    Easy to use|Intuitive|Easy merge of projects
    👎 Cons:    Only two hierarchies allowed for codes
  3. Efficient and powerful

    The software is efficient and powerful to perform the content analysis task. It allows you to follow the categories and classifications clearly. Facilitates thematic analysis. It is an excellent technology to implement a qualitative methodology. It is a 100% recommended software.

    🏁 Competitors: ATLAS.ti
    👍 Pros:    Free to use|Fast support|Information is easily accessible|Intuitive|Fast ui|Easy installation method|Easy user interface|Easy to get started and operate|Python
    👎 Cons:    None

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

QualCoder mentions (0)

We have not tracked any mentions of QualCoder yet. Tracking of QualCoder recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and QualCoder, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

MAXQDA - a professional software for qualitative and mixed methods data analysis

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

ATLAS.ti - ATLAS.ti is a powerful workbench for the qualitative analysis of large bodies of textual, graphical, audio and video data. It offers a variety of sophisticated tools for accomplishing the tasks associated with any systematic approach to "soft" data.

Survicate - Collect feedback on your website and find out more about your visitors.

NVivo - Buy NVivo now for flexible solutions to meet your specific research and data analysis needs.