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Delighted VS Attention Insight

Compare Delighted VS Attention Insight and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Attention Insight logo Attention Insight

Maximize advertising campaign results and design performance with pre-launch analytics.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Attention Insight Landing page
    Landing page //
    2020-05-12

Attention Insight - predictive heatmaps generated by AI enables you to make user-centric, data-driven decisions about your designs, without the labor-heavy process of data collection.

Best For: marketing agencies, web development and design agencies. Marketers, product managers, and web/UX designers, looking to assess design element visibility and make data-driven decisions.

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Attention Insight

Website
attentioninsight.com
Pricing URL
Official Attention Insight Pricing
$ Details
paid Free Trial €19.0 / Monthly
Platforms
Google Chrome Web Sketch Adobe XD Figma
Release Date
2018 September
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Attention Insight features and specs

  • Heatmaps: Yes
  • Percentage of Attention: Yes
  • Clarity Score: Yes

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Attention Insight videos

+ Add

How to use the Attention Insight platform

Category Popularity

0-100% (relative to Delighted and Attention Insight)

Delighted

Attention Insight

Customer Feedback
100 100%
Customer Feedback
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Surveys
100 100%
Surveys
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

Share your experience with using Delighted and Attention Insight. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Attention Insight

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Attention Insight Reviews

We have no reviews of Attention Insight yet.
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Social recommendations and mentions

Based on our record, Delighted should be more popular than Attention Insight. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Attention Insight mentions (1)

  • Anyone using AI tools for user testing?
    I'm looking into Predict and Attenion Insight to run over my Figma mocks for insights and curious if anyone here has used them. Interested in hearing pros/cons vs just running manual tests! Source: 11 months ago

What are some alternatives?

When comparing Delighted and Attention Insight, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Eyequant - We’ve built an artificial intelligence that instantly predicts how users will see your website so that you can create landing pages that sell

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Survicate - Collect feedback on your website and find out more about your visitors.

Customer Insight for Shopify - Actionable info about customers in your Shopify store

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