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Delighted VS Customer Insight for Shopify

Compare Delighted VS Customer Insight for Shopify and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Customer Insight for Shopify logo Customer Insight for Shopify

Actionable info about customers in your Shopify store
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Customer Insight for Shopify Landing page
    Landing page //
    2023-05-26

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Customer Insight for Shopify features and specs

No features have been listed yet.

Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Customer Insight for Shopify videos

No Customer Insight for Shopify videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and Customer Insight for Shopify)

Delighted

Customer Insight for Shopify

Customer Feedback
100 100%
Customer Feedback
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Surveys
100 100%
Surveys
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

Share your experience with using Delighted and Customer Insight for Shopify. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Customer Insight for Shopify

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Customer Insight for Shopify Reviews

We have no reviews of Customer Insight for Shopify yet.
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Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Customer Insight for Shopify mentions (0)

We have not tracked any mentions of Customer Insight for Shopify yet. Tracking of Customer Insight for Shopify recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Customer Insight for Shopify, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Attention Insight - Maximize advertising campaign results and design performance with pre-launch analytics.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Survicate - Collect feedback on your website and find out more about your visitors.

Eyequant - We’ve built an artificial intelligence that instantly predicts how users will see your website so that you can create landing pages that sell

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