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DCImanager VS osTicket

Compare DCImanager VS osTicket and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

DCImanager logo DCImanager

DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • DCImanager Landing page
    Landing page //
    2023-06-15

DCImanager is a platform for managing physical equipment, which helps to optimize the use of computing power, improve the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.

In a single web interface, the system allows you to keep an inventory of equipment and monitor the occupancy of racks. The system also allows for remotely managing servers and power supply, configuring of networks, quickly restoring the infrastructure after failures, and monitoring the load on equipment. DCImanager is compatible with the most popular vendors' equipment.

  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

DCImanager videos

+ Add

DCImanager: platform for server and data center equipment management. [Features overview]

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to DCImanager and osTicket)

DCImanager

osTicket

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Log Management
100 100%
Log Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using DCImanager and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DCImanager and osTicket

DCImanager Reviews

11 NetBox Alternatives
DCImanager is a software that helps its users to control and manage servers, staus of global systems, network equipment, and many other useful features on a single platform. This platform is all-in-one in its qualities and provides the users with virtual and physical networks. The interface of this software is easy to use with all the tools mentioned above including a search...
Source: www.justalternativeto.com
12 Open Source/Commercial Software for Data Center Infrastructure Management
DCImanager is a platform for managing physical equipment: servers, switches, PDU, routers; and monitoring server and data center resources. It helps to optimize the use of computing power, enhance the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.
Source: www.tecmint.com

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DCImanager mentions (0)

We have not tracked any mentions of DCImanager yet. Tracking of DCImanager recommendations started around Mar 2021.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing DCImanager and osTicket, you can also consider the following products

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Opendcim - a free, web based Data Center Infrastructure Management application.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Device42 - Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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