dataloader.io VS Freshservice

dataloader.io Reviews

Freshservice Reviews

dataloader.io mentions (27)

• Loading contacts into Salesforce

  Love https://dataloader.io/ Free for up to 10k records a month! Source: 10 months ago

• Spring '23 has got to be the most issue-plagued release I've ever seen in my near-decade working with Salesforce

  I still can't believe what horse shit Data Loader is. They even own a much better product with dataloader.io but won't make it free even though data movement is integral to a useful database. Source: about 1 year ago

• A tool to back up a SalesForce instance for migration?

  Check to make sure you're actually on the once a month limit. Our org we can do weekly data exports. You can also export your objects by reports, dataloader.io (with limits), and some other tools. Depending on the data's final destination, it may be worth keeping some Salesforce licenses and seeing if you can transfer/sync data via APIs or middleware tools rather than do it manually. Talk to the vendor of whatever... Source: over 1 year ago

• Importing Data using custom logic

  Does either dataloader.io or data import wizard allow for custom logic? I'm matching the contact by full name and crd#. The logic I want to introduce is where contact's field: "platform" = envestnet. Or should I be thinking about creating a flow that will handle the logic to match the contacts from my spreadsheet? Source: over 1 year ago

• Data loader to update records without using record ID?

  I think dataloader.io and def dataimporter.io offer name match. Up to 10k (or 20k for the latter) records/mo free. Source: over 1 year ago

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago