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Databox VS HelpScout

Compare Databox VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Databox logo Databox

Databox is Business Analytics platform that helps companies deliver insights and analytics anytime and anywhere.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Databox Landing page
    Landing page //
    2022-01-21

Databox pulls all your data into one place, so you can track performance and discover insights in real-time.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Databox videos

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Databox - Business Analytics Platform & KPI Dashboards

More videos:

  • Review - Save Hours on Marketing Reports, Use Databox | My Favourite Tools #4
  • Review - Databox Review: Automated Client Reporting for Agencies — #AgencyToolbox

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Databox and HelpScout)

Databox

HelpScout

Data Dashboard
100 100%
Data Dashboard
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Databox and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Databox and HelpScout

Databox Reviews

8 Databox Alternatives: Which One Is The Best?
If you are unsatisfied with the features or pricing models of Databox, you can check the platforms I have listed below. Even though you are not sure or confused about the options, you should not decide before examining all the pros and cons of the listed tools. However, if you are still not satisfied with the listed options, HockeyStack will help you get informed about...
Source: hockeystack.com
27 dashboards you can easily display on your office screen with Airtame 2
Databox has a clever drag-and-drop editor that makes data visualization a breeze. It has a ton of integration options so you can connect all data sources, no matter where you want your information to come from.
Source: airtame.com
5+ Cheap Alternatives & Competitors Of ChartMogul
Databox is famous among all the businesses as it provides analytics of almost all the business sectors, payment analytics being one of them. Another fascinating feature that makes Databox a cheap alternative to ChartMogul is the availability of multiple dashboards which can be customized using a drag-and-drop editor.
Source: www.inkthemes.com
5+ Cheapest PayPal Payment Metrics Services
Databox is a leading payment analytic software provider which gives you all the business KPIs at one place, the system also provide the PayPal analytics software which can be used to monitor your balance, sales, fees, refunds and much more. You can also know what are the top products and services that are purchased by your customers.
Source: www.pabbly.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Databox should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Databox mentions (6)

View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Databox and HelpScout, you can also consider the following products

Geckoboard - Get to know Geckoboard: Instant access to your most important metrics displayed on a real-time dashboard.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Grow - Grow is a business intelligence software that empowers businesses to become data-driven and...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Klipfolio - Klipfolio is an online dashboard platform for building powerful real-time business dashboards for your team or your clients.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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