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CyBlock VS PlayVox

Compare CyBlock VS PlayVox and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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CyBlock logo CyBlock

CyBlock, Secure Employee Web Filtering and Monitoring Suite. Comprehensive user reporting, control bandwidth, and Threat Protection.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • CyBlock Landing page
    Landing page //
    2021-09-17
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

CyBlock videos

+ Add

Growtopia Growmoji/CyBlock Worst update ever? (Quick review)

More videos:

  • Review - MSG From Rigo What?? And Review CyBlock

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to CyBlock and PlayVox)

CyBlock

PlayVox

Time Tracking
100 100%
Time Tracking
0% 0
Communication
0 0%
Communication
100% 100
Work Management
15 15%
Work Management
85% 85
Invoicing
100 100%
Invoicing
0% 0

User comments

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What are some alternatives?

When comparing CyBlock and PlayVox, you can also consider the following products

WorkTime Cloud - Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

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