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Customer Feedback Portal VS UseResponse

Compare Customer Feedback Portal VS UseResponse and see what are their differences

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Customer Feedback Portal logo Customer Feedback Portal

Ask customers what you should build next

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Customer Feedback Portal Landing page
    Landing page //
    2022-03-31
  • UseResponse Landing page
    Landing page //
    2023-10-10

Customer Feedback Portal videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Customer Feedback Portal and UseResponse)

Customer Feedback Portal

UseResponse

Customer Feedback
35 35%
Customer Feedback
65% 65
User Feedback
48 48%
User Feedback
52% 52
Help Desk
0 0%
Help Desk
100% 100
Web App
100 100%
Web App
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer Feedback Portal and UseResponse

Customer Feedback Portal Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Customer Feedback Portal and UseResponse, you can also consider the following products

Incoming Feedback by Hotjar - Instant visual feedback for your website or app!

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ProductBoard Customer Feedback Portal - Share feature plans and collect feedback at scale for free

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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