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Crisp Chat VS Back4App

Compare Crisp Chat VS Back4App and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Crisp Chat logo Crisp Chat

Multi-channel customer support software

Back4App logo Back4App

Low code backend to build apps faster and scale easily.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Back4App Landing page
    Landing page //
    2021-10-13

Back4App supports developers and companies to accelerate backend development, improve development productivity, reduce time to market, and scale applications without managing infrastructure.

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

Back4App

Website
back4app.com
Pricing URL
Official Back4App Pricing
$ Details
freemium $25.0 / Monthly
Platforms
-
Edit details

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Back4App videos

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Serverless GraphQL #01 - Introduction to GraphQL on Parse using Back4App

More videos:

  • Tutorial - How to create an App on back4app and manually add the data.

Category Popularity

0-100% (relative to Crisp Chat and Back4App)

Crisp Chat

Back4App

Customer Support
100 100%
Customer Support
0% 0
Backend As A Service
0 0%
Backend As A Service
100% 100
Live Chat
100 100%
Live Chat
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

Share your experience with using Crisp Chat and Back4App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Back4App

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Back4App Reviews

What is AWS Amplify? - AWS Amplify Alternatives
Back4app is undoubtedly one of the most intriguing and high-quality free platforms for developing mobile and online apps.
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Companies and development teams can definitely choose Back4App, a Firebase alternative, because it can process more than 3.5 billion requests on a monthly basis. Correspondingly, if you want Firebase-like services with massive community support, then Back4App can again satisfy you with a community of 190K+ developers from more than 100 countries worldwide.
Source: digitalcruch.com
Top 10 Netlify Alternatives
Auto-Scaling — Back4App is also a very scalable platform just like Netlify. To fulfill the scaling needs of developers, it is constructed with great scalability. Servers could be approached anytime on Back4App to extend and reduce resources.
Source: blog.back4app.com
Top 10 Node JS Hosting Companies
Easy Interface — It is quite convenient to use this Node.js hosting platform because of its simple interface. It provides a spreadsheet-like user interface when it comes to exporting or importing data. Dashboard of Back4App is also easy to handle for novices, and you can even send numerous notifications within some clicks.
Source: blog.back4app.com
10 Best Open Source Firebase Alternatives
Back4App is easy to use, has a multitenant environment, and provides a low latency but fast performance environment. In addition, you get a fully managed service with 24/7 support and cache/CND implemented by default.
Source: rigorousthemes.com

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Back4App. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

Back4App mentions (1)

  • Where to host a node/postgres/Redis app?
    I'm using back4app.com which is a cloud service for parse server, you can fire cloud code using node. Recently they introduce containers, but I didn't use it. Source: about 1 year ago

What are some alternatives?

When comparing Crisp Chat and Back4App, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Parse - Build applications faster with object and file storage, user authentication, push notifications, dashboard and more out of the box.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Kuzzle - Free and open source backend as a service on-premises for IoT and mobile apps with advanced functionalities: real-time pub/sub, fast search and geofencing

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