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Coursera VS HelpScout

Compare Coursera VS HelpScout and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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Coursera logo Coursera

Build skills with courses, certificates, and degrees online from world-class universities and companies

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Coursera Landing page
    Landing page //
    2023-09-12
  • HelpScout Landing page
    Landing page //
    2023-07-14

Coursera

Website
coursera.org
Pricing URL
-
$ Details
-
Release Date
2012 April
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Coursera features and specs

  • Headquarters: Mountain View, CA

HelpScout features and specs

No features have been listed yet.

Coursera videos

+ Add

The Best Open Online Courses - Coursera, Udacity, edX Review

More videos:

  • Review - Review: My Experience with Coursera

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Coursera and HelpScout)

Coursera

HelpScout

Online Learning
100 100%
Online Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100
Education
100 100%
Education
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Coursera and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Coursera and HelpScout

Coursera Reviews

Top 11 Coursera Alternatives 2024
Many Coursera alternatives offer features similar to or even better than Coursera at an affordable price. Each online learning platform comes with its own set of pros and cons and is suited differently for different needs. Here’s a list of our top Coursera alternatives we think you should check out
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
Coursera Alternatives Free Courses: In recent years, online learning platforms have become incredibly popular, giving people worldwide easy access to various educational opportunities. Coursera has been one of the top choices when it comes to learners seeking high quality courses from respected institutions.
Source: www.geeksforgeeks.org
14 Best Free and Paid Coursera Alternatives For Creators (2024)
The main reason why Coursera alternatives are worth checking out is because one solution may not fit everyone. Even though Coursera has a great global presence and supports many niches, it still doesn’t meet a lot of learning and teaching needs. For example, microlearning is an up and coming trend that helps students take in knowledge at a faster speed. Coursera doesn’t...
Source: www.thinkific.com
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Coursera is an educational platform that specializes in engineering and business. However, you can find various other types of courses there as well. If we are spilling the tea, it is worth mentioning that even some of the world-class universities offer courses through Coursera.
Source: uteach.io
10 Moodle Alternatives
If you’re a team lead who wishes to use Coursera to manage your team’s L&D, you should consider the more costly Coursera for Business option. While this Moodle alternative is better suited for people seeking certification, Coursera can still be used to improve worker training programs.
Source: www.edapp.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Coursera seems to be a lot more popular than HelpScout. While we know about 115 links to Coursera, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Coursera mentions (115)

  • Lost in life. Need to choose a career
    Anyway now go to coursera.org and for $49 a month get the Google IT Support Professional cert. That gives you a discount for the A+ exam. With a sob story Coursera may reduce the monthly fee as well. Anyway you are halfway to an IT degree and can be admitted to WGU. Source: 7 months ago
  • Did Cousera get hacked today?
    Instead of homepage link opening to coursera.org it redirects to https://www.coursera.org/programs/american-dream-academy-jzjjt?currentTab=CATALOG. Source: about 1 year ago
  • Found out my Professor for Fall 2023 Python Course is one of the worst reviewed professors at the school
    In terms of structure, consider following a book like Python for Everybody or Automate the Boring Stuff With Python. One of the hard parts of learning a language like python on your own is knowing what you should learn and the order you should learn it in--resources like these books or online courses you can find on Coursera are great for helping with that. Source: about 1 year ago
  • Online programming courses
    You can try searching something up on coursera.org or edx.org. Source: about 1 year ago
  • Beginners who maybe lost and don't know where to start when learning tech
    Start off with this sub for general guidance and read around to see what type of programming you want to learn r/learnprogramming Use these websites for free, make a new email register for a course without a payment method and use the audit option to learn for free, both sites are legal and have courses from top universities. Edx.org and coursera.org. Source: about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Coursera and HelpScout, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

edX - Best Courses. Top Institutions. Learn anytime, anywhere.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Khan Academy - Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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