Software Alternatives & Reviews

Convoso VS CloudCall

Compare Convoso VS CloudCall and see what are their differences

Convoso logo Convoso

Call center solution to covert leads faster

CloudCall logo CloudCall

Communication software for your CRM
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

Convoso

$ Details
paid Free Trial
Platforms
-
Release Date
2006 June

CloudCall

$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX
Release Date
-

Convoso features and specs

No features have been listed yet.

CloudCall features and specs

  • CRM Integration: Yes
  • Softphone: Yes
  • Inbound Calls Unlimited: Yes
  • Dedicated Direct Line Number: Yes
  • IVR: Yes
  • Call Recording: Yes
  • Click to Call: Yes
  • Mobile App: Yes
  • Queue Callback: Yes
  • Local Presence: Yes
  • Outbound Display DDis Pack: Yes
  • In-Call Consent: Yes
  • Power Dialler: Yes
  • Voicemail Drop: Yes

Convoso videos

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

CloudCall videos

Change is Exciting

More videos:

Category Popularity

0-100% (relative to Convoso and CloudCall)
Communication
80 80%
20% 20
VoIP
73 73%
27% 27
Enterprise Communication
100 100%
0% 0
Cloud Contact Center
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Convoso and CloudCall

Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...

What are some alternatives?

When comparing Convoso and CloudCall, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.