Software Alternatives & Reviews

CloudCall VS Freshdesk Contact Center

Compare CloudCall VS Freshdesk Contact Center and see what are their differences

CloudCall logo CloudCall

Communication software for your CRM

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

CloudCall

$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX

CloudCall features and specs

  • CRM Integration: Yes
  • Softphone: Yes
  • Inbound Calls Unlimited: Yes
  • Dedicated Direct Line Number: Yes
  • IVR: Yes
  • Call Recording: Yes
  • Click to Call: Yes
  • Mobile App: Yes
  • Queue Callback: Yes
  • Local Presence: Yes
  • Outbound Display DDis Pack: Yes
  • In-Call Consent: Yes
  • Power Dialler: Yes
  • Voicemail Drop: Yes

Freshdesk Contact Center features and specs

No features have been listed yet.

CloudCall videos

Change is Exciting

More videos:

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to CloudCall and Freshdesk Contact Center)
Communication
35 35%
65% 65
VoIP
34 34%
66% 66
Cloud Contact Center
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using CloudCall and Freshdesk Contact Center. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCall and Freshdesk Contact Center

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...

Freshdesk Contact Center Reviews

We have no reviews of Freshdesk Contact Center yet.
Be the first one to post

What are some alternatives?

When comparing CloudCall and Freshdesk Contact Center, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Convoso - Call center solution to covert leads faster

Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.