Convin VS Servetel

Convin is a conversation intelligence tool for inside sales teams. It records, transcribes, and analyzes all the sales calls to give insights on what’s working on calls and what’s not. It integrates with most of the sales tech stack and sends meaningful insights in places you already are - Slack, Salesforce, Hubspot, etc.

Features: 1. Collaborate with your teammates and be a part of their learning journey. Analyze conversations, understand market intelligence & share feedback to bring your A-game 2. You can develop your personalized brand sales playbook that would be a great source of learning for new sales reps. 3. Eliminate Call Shadowing by giving constructive feedback to your sales reps 4. Design the perfect sales process with insightful suggestions on every call. 5. Capture crucial parts of your meetings using Convin’s AI-powered Meeting Intelligence. 6. Get meaningful insights like the questions asked by the prospects and how your teammates responded. You can also find the objections raised and how they were handled.

Usecases: 1. Reduces call review time - Convin takes notes for you. 2. Provides sales coaching to remote sales teams. 3. Provides Sales enablement 4. Meeting intelligence - records, transcript, and analyzes sales calls. 5. People intelligence - tracks the performance of reps 6. Makes onboarding easier - allows you to make playbooks of best sales practices that can be passed on as an onboarding kit to new hires