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Control-M VS SolarWinds Service Desk

Compare Control-M VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Control-M logo Control-M

Control‑M simplifies and automates diverse batch application workloads while reducing failure rates, improving SLAs, and accelerating application deployment.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Control-M Landing page
    Landing page //
    2023-07-12
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Control-M videos

+ Add

Control-M Version 8 Overview

More videos:

  • Review - Control-M Self Service Overview
  • Review - Connect With Control-M: Control-M/Server 9 High Availability

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Control-M and SolarWinds Service Desk)

Control-M

SolarWinds Service Desk

IT Automation
100 100%
IT Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
55 55%
Monitoring Tools
45% 45
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Control-M and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Control-M and SolarWinds Service Desk

Control-M Reviews

Top 10 Control-M Alternatives in ’23
Job scheduling: On G2, the job scheduling feature receives the highest score with 9.4. However, Control-M alternatives, ActiveBatch and Redwood obtain higher scores for each category under functionality than Control-M (See Figure 5). Integrations/APIs: A user mentioned API and integration to other applications as a weak capability of the tool (Figure 1).
Source: research.aimultiple.com
9 Control-M Alternatives & Competitors In 2023
Verdict: Redwood platform offers better performance and visibility than the Control-M. This tool supports over 25 scripting languages and interfaces such as Python, R, and PowerShell with built-in syntax highlighting and parameter replacement. It also features advanced architecture and provides safe passage to businesses looking for Control-M alternatives through its...
Source: www.softwaretestingmaterial.com
The Top 5 BMC Control-M API Alternatives
Control-M Reports provide insights into job execution and performance. While the BMC Control-M interface provides robust reporting capabilities, there are also alternatives to generate reports using tools such as SQL and Hadoop. These tools can extract data from Control-M job logs and generate custom reports based on specific business requirements.
Source: www.redwood.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Control-M and SolarWinds Service Desk, you can also consider the following products

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SECDO - SECDO offers automated endpoint security and incident response solutions

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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