Software Alternatives, Accelerators & Startups

contactSPACE VS CallShaper

Compare contactSPACE VS CallShaper and see what are their differences

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • CallShaper Landing page
    Landing page //
    2023-07-21

contactSPACE videos

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

CallShaper videos

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Category Popularity

0-100% (relative to contactSPACE and CallShaper)
Communication
59 59%
41% 41
Call Center Software
100 100%
0% 0
Phone System
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and CallShaper

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.

What are some alternatives?

When comparing contactSPACE and CallShaper, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Dialfire - Cloud Calling at Jet Speed

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.