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contactSPACE VS uContact

Compare contactSPACE VS uContact and see what are their differences

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contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • uContact Landing page
    Landing page //
    2022-08-06

contactSPACE videos

+ Add

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

uContact videos

+ Add

Full Experience Demo uContact

Category Popularity

0-100% (relative to contactSPACE and uContact)

contactSPACE

uContact

Communication
33 33%
Communication
67% 67
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and uContact

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.
Source: biz30.timedoctor.com

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing contactSPACE and uContact, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Dialfire - Cloud Calling at Jet Speed

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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