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Consul VS ManageEngine ServiceDesk Plus

Compare Consul VS ManageEngine ServiceDesk Plus and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Consul logo Consul

Consul is a solution for service discovery and configuration.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • Consul Landing page
    Landing page //
    2023-06-18
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

Consul features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Consul videos

+ Add

Church’s Consul in Polished Binder Odd Width - 12 Months Review

More videos:

  • Review - Review da Cervejeira Consul Mais + Consumo de energia e medidas
  • Review - Cervejeira Consul Vale a Pena? Review e Opinião

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to Consul and ManageEngine ServiceDesk Plus)

Consul

ManageEngine ServiceDesk Plus

Help Desk
18 18%
Help Desk
82% 82
Project Management
100 100%
Project Management
0% 0
Service Desk
0 0%
Service Desk
100% 100
IT Service Management
100 100%
IT Service Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Consul and ManageEngine ServiceDesk Plus

Consul Reviews

Alternatives to Deferendum
Consul: Deferendum offers more flexibility than Consul in terms of group decision-making, as it allows members to participate remotely and at their own pace. Consul is designed for use by government and public institutions, whereas Deferendum is a tool for any group looking to improve their decision-making processes.
Source: deferendum.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Consul seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Consul mentions (6)

  • Tracetest in Action: Running Trace-Based Tests on the OpenTelemetry Demo App with Nomad
    Is the address at which the gRPC endpoint is served. In this case, we’re using Consul DNS to expose the service’s address. If we look at the Recommendation Service’s Nomad jobspec, you’ll see that the name of the gRPC service is recommendationservice. So when we query it in Consul, it should be accessible at this address recommendationservice.service.consul. We can test this by logging into the HashiQube image. Do... - Source: dev.to / about 1 year ago
  • How to Convert Kubernetes Manifests into Nomad Jobspecs
    By default, the service is registered to Consul. Although we don’t explicitly say so, it’s the equivalent of adding a provider = "consul" attribute to the service stanza. You can register your services to either Nomad or Consul. - Source: dev.to / over 1 year ago
  • Running the OpenTelemetry Demo App on HashiCorp Nomad
    Before you start, just a friendly reminder that HashiQube by default runs Nomad, Vault, and Consul on Docker. In addition, we’ll be deploying 21 job specs to Nomad. This means that we’ll need a decent amount of CPU and RAM, so Please make sure that you have enough resources allocated in your Docker desktop. For reference, I’m running an M1 Macbook Pro with 8 cores and 32 GB RAM. My Docker Desktop Resource... - Source: dev.to / over 1 year ago
  • Order of Installation
    IP Addresses are hard to remember, so let's allow everything to interact based on hostname and domain name (I use PiHole and consul.io for this as it gives me ad blocking and service discovery). Source: about 2 years ago
  • An Introduction to Microservices pt. 3
    We'll begin by going the Consul.io website and downloading it. Consul will act as our Service Registry. Just for the purposes of this tutorial, we'll be running Consul in developer mode. After downloading Consul, you can add it to you system PATH, or run it from wherever directory you want it. - Source: dev.to / over 2 years ago
View more

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing Consul and ManageEngine ServiceDesk Plus, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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