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Constant Contact VS JitBit Helpdesk

Compare Constant Contact VS JitBit Helpdesk and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Constant Contact logo Constant Contact

Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Constant Contact Landing page
    Landing page //
    2023-07-19
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Constant Contact videos

+ Add

Constant Contact Review - The Pros & Cons of the Newsletter Tool

More videos:

  • Review - Constant Contact Review/Tutorial (2020) Full Step-By-Step Walkthrough
  • Review - Best Email Marketing Service? Mailchimp vs Constant Contact vs ConvertKit vs Aweber vs Drip

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Constant Contact and JitBit Helpdesk)

Constant Contact

JitBit Helpdesk

Email Marketing
100 100%
Email Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Constant Contact and JitBit Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Constant Contact and JitBit Helpdesk

Constant Contact Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
Constant Contact is a dynamic platform that empowers you to engage with your audience effectively. Its user-friendly interface allows you to create and send professional emails, design eye-catching newsletters, and automate email campaigns effortlessly.
Source: clickup.com
11 Best Email Marketing Software for eCommerce in 2023
Constant Contact, founded in 1995, has stood the test of time and reinvented itself to become one of the best email marketing software for eCommerce businesses. It offers essential email automation features like auto-responder and templates. Additionally, its event marketing tools make it a great choice for eCommerce businesses seeking a simple yet effective email marketing...
Source: www.getshow.io
10 Best Software for Creating Newsletters: Top Picks!
Sending and receiving feedback is easy with newsletter platforms like Mailchimp, Constant Contact, and especially Publicate. What makes a tool like Publicate unique is that it integrates with many email clients – Gmail, Outlook, and others.
Source: publicate.it
5 Best Newsletter Tools & Software for Engaging Emails
Constant Contact also delivers exceptional support to its customers. Whether you need advice over the phone, a live chat session or guidance with various platform functions, help is never far away. This comprehensive customer service strategy ensures that businesses can easily tackle any issues encountered during their email campaigns.
Source: publicate.it
Cheap Email Marketing Services: 6 Great Budget Tools Compared
As mentioned above, Constant Contact starts you off with a highly generous 60 day period where you can use their email marketing tools and services completely free-of-charge.
Source: themeisle.com

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Constant Contact and JitBit Helpdesk, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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