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ConnectWise Automate VS DeskDay

Compare ConnectWise Automate VS DeskDay and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

DeskDay logo DeskDay

World’s First Chat-based PSA Built for Modern-Day MSPs
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • DeskDay Landing page
    Landing page //
    2023-10-22

Introducing the world's first chat-based PSA, we're setting the gold standard for next-gen MSP IT support tools. Our mission of an AI-driven unified ecosystem is meticulously crafted to serve MSPs, cherish their customers, and empower every end-user. It's more than just support; it's a seamless, unified experience where every interaction matters.

ConnectWise Automate

Website
connectwise.com
Platforms
-
Release Date
-
Edit details

DeskDay

Website
deskday.com
Platforms
Web Windows Mac Linux
Release Date
2023 June
Edit details

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

DeskDay videos

+ Add

Introducing DeskDay

Category Popularity

0-100% (relative to ConnectWise Automate and DeskDay)

ConnectWise Automate

DeskDay

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
90 90%
Help Desk
10% 10
IT Management
99 99%
IT Management
1% 1
Service Desk
0 0%
Service Desk
100% 100

Questions and Answers

As answered by people managing ConnectWise Automate and DeskDay.

What makes your product unique?

DeskDay's answer:

⚡️ Introducing the world’s first chat-based PSA for MSPs.

Revolutionize your tech support with our next-gen PSA featuring seamless chat communication with users, instant ticket insights, dynamic QA dashboard, and immediate user feedback for swifter ticket resolutions. All in one game-changing platform.

Sign up now.

User comments

Share your experience with using ConnectWise Automate and DeskDay. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and DeskDay

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

DeskDay Reviews

We have no reviews of DeskDay yet.
Be the first one to post

Social recommendations and mentions

Based on our record, DeskDay seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConnectWise Automate mentions (0)

We have not tracked any mentions of ConnectWise Automate yet. Tracking of ConnectWise Automate recommendations started around Mar 2021.

DeskDay mentions (2)

  • PSA Software for SMBs | PSA Tools for Small Businesses
    TRY DESKDAY . KNOW MORE. Source: 7 months ago
  • DeskDay Alpha Launch
    DeskDay Alpha is heading straight to your desks on June 7th, bringing an exciting ride that will transform your IT support delivery and catapult you into a new era of support solutions. 🚀. Source: about 1 year ago

What are some alternatives?

When comparing ConnectWise Automate and DeskDay, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

HaloPSA - You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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