Software Alternatives, Accelerators & Startups

ConnectWise Automate VS HaloPSA

Compare ConnectWise Automate VS HaloPSA and see what are their differences

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

HaloPSA logo HaloPSA

You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • HaloPSA Landing page
    Landing page //
    2023-11-06

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution

HaloPSA

$ Details
paid Free Trial £35.0 / Monthly (per agent)
Platforms
Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

HaloPSA features and specs

  • Help desk & requests management

ConnectWise Automate videos

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

HaloPSA videos

HaloPSA - An Introduction (2021)

More videos:

  • Review - HaloPSA - RMM (2021)
  • Review - HaloPSA - Billing (2021)

Category Popularity

0-100% (relative to ConnectWise Automate and HaloPSA)
Monitoring Tools
94 94%
6% 6
IT Management
95 95%
5% 5
MSP
0 0%
100% 100
Project Management
100 100%
0% 0

User comments

Share your experience with using ConnectWise Automate and HaloPSA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and HaloPSA

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

HaloPSA Reviews

  1. Michael Rubin
    · Director at Tech Gloves ·
    HaloPSA Review

    HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern, clean and fast interface, huge array of integrations, fantastic support and very competitive price.

    👍 Pros:    Intuitive|Nice interface|Wide range of integrations|Great customer support

Social recommendations and mentions

Based on our record, HaloPSA seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConnectWise Automate mentions (0)

We have not tracked any mentions of ConnectWise Automate yet. Tracking of ConnectWise Automate recommendations started around Mar 2021.

HaloPSA mentions (4)

  • ConnectWise Exodus - no wonder...!
    We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: almost 2 years ago
  • Issues with help desk
    I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: over 2 years ago
  • Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
    We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: about 3 years ago
  • MSP Friendly CRM Solutions
    I moved to Halo - https://halopsa.com - from Connectwise and it's working well for me. Combines the PSA and CRM in one. Source: almost 4 years ago

What are some alternatives?

When comparing ConnectWise Automate and HaloPSA, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.