Streamline your business operations by revolutionizing how you quote and sell configurable products and services. Make Configure One the cornerstone of your digital transformation, win more business and delight your customers. Configure One has been specifically designed for manufacturers. We develop unique functionality such as product visualization, integration to CAD, and the ability to handle the varying challenges that manufacturers face.
Founded in 2000, Configure One is a privately held CPQ (configure, price, and quote) software company headquartered in Oak Brook, Illinois, near Chicago. Our European operation, Configure One Europe, Ltd., is located in Harlow, Essex, near London.
We aim to be the most innovative and ethical technology company providing best-in-class solutions to organizations with complex business needs. We believe in creating a culture that values deep collaboration and cultivates the passion of our people. Through partnership, guidance, and expertise, we strive to exceed every expectation of our customers.
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
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