Software Alternatives, Accelerators & Startups

Commerce.AI VS Smaply

Compare Commerce.AI VS Smaply and see what are their differences

Commerce.AI logo Commerce.AI

Commerce.AI automates product decisions using AI that can read, hear, see and understand unstructured consumer feedback at scale.

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
  • Commerce.AI Landing page
    Landing page //
    2023-07-27

Commerce.AI was founded with the mission to harness the power of artificial intelligence to change the way commerce is done. We are training our AI to learn about all the products and associated consumer feedback in the form of natural language. When the AI starts to understand which product features work well, it can empower the humans to do what we are best at... to build great products and sell with confidence!

  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

Commerce.AI videos

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Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to Commerce.AI and Smaply)
eCommerce Analytics
100 100%
0% 0
Customer Journey
0 0%
100% 100
eCommerce
100 100%
0% 0
Marketing Platform
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Commerce.AI and Smaply

Commerce.AI Reviews

  1. Best Artificial Intelligence Service Provider

    I have checked Commerce.ai website then I found they offer data analysis services. When I connect with them they offer me reliable services in AI. I think they serve the best business intelligence services. So I recommend taking their services for all your data analysis issues.

Smaply Reviews

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What are some alternatives?

When comparing Commerce.AI and Smaply, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Uxpressia - Create customer journey maps, personas & impact maps online

Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.